Privacy Policy for [INGORIDE]
Effective Date: [15/01/2026]
Last Updated: [24/01/2026]
At [INGORIDE], we value your privacy. This policy explains how we collect, use, and protect your information when you use our Bike, Car, Auto, and Parcel services.
1. Information We Collect
We collect information to provide a seamless and safe experience.
Personal Information: Name, phone number, email address, and profile picture.
Location Data: * For Users: We collect precise location data to find nearby rides/drivers and track your journey or parcel.
For Captains (Drivers): We collect location data in the foreground and background to assign rides and ensure safety.
Transaction Details: Ride history, parcel delivery details (pickup/drop addresses), and payment methods.
Device Info: IP address, device ID, operating system, and browser type.
Parcel Content Info: For logistics, we may record the category of items being sent (e.g., documents, clothes) to comply with safety regulations.
2. How We Use Your Data
We use your information for:
Service Fulfillment: Connecting you with a Captain for a ride or a delivery partner for a parcel.
Safety & Security: Verifying identities, tracking rides in real-time, and emergency assistance (SOS).
Communication: Sending OTPs, ride updates, and promotional offers via SMS/WhatsApp.
Fraud Prevention: Detecting and preventing unauthorized logins or fraudulent bookings.
3. Data Sharing & Disclosure
We do not sell your personal data. We only share it with:
Captains/Drivers: Your name and location are shared so they can pick you up or collect your parcel.
Service Providers: Payment gateways, map providers (Google Maps), and cloud storage.
Legal Authorities: When required by law or to protect the safety of our users.
4. Specific Provisions for Parcel Service
- When using our Parcel/Logistics service:
- Users must ensure the parcel does not contain illegal or prohibited items.
- We may share the sender and receiver's contact details with the delivery partner to ensure successful delivery.
5. Your Rights & Choices
- Location Access:You can disable location tracking in your phone settings, but the app will not function correctly.
- Data Deletion:You can request to delete your account and personal data through the app settings
- Correction: You can update your profile information at any time
6. Data Security
We use industry-standard encryption (SSL) to protect your data during transit. However, no method of transmission over the internet is 100% secure.
7. Contact Us
If you have questions or concerns regarding your privacy, please contact our Grievance Officer:
Email: [info@ingoride.com]
Address: [Omaxe ,Vrindavan (UP)]
Mob.No:[8979390493]
